In May this year, the Moore family received the news no parent ever wants to hear.
But after 133 nights in our Christchurch House, parents Paula and Alex have found the love and strength they need to face their daughter’s medical battle.


This year, you don’t have to be at ‘A Day at the Polo’ to join the fun!
We have put together a range of exciting auction items you can bid on via our digital auction website, or straight from your mobile phone.
From helicopter flights, a Milford Sounds escape to Whale Watching in Kaikoura, delicious dining experiences and tickets to the best shows in 2018… you don’t want to miss out on these fantastic prizes, just in time for Christmas! 
Simply text POLO2017 and your full name to 3840, and get bidding!
Or follow this link:

In May this year, the Moore family received the news no parent ever wants to hear – their 3-year-old daughter Grace was diagnosed with an inoperable brain tumour. 

But after 133 nights in our Christchurch House, parents Paula and Alex Moore have found the love and strength they need to face their daughter’s medical battle.

This festive season we know our facilities will be filled with families like the Moores who call Ronald McDonald House their ‘home away from home’. Celebrating Christmas is often the last thing on their mind, while they are focused on their hospitalised child.

You can ensure these families get a Christmas gift they’ll never forget, by sponsoring a beautiful festive wreath. For $500, you will cover the cost of two nights’ accommodation, a Christmas feast, and a visit from Santa for a family staying at Ronald McDonald House South Island. Your name and a festive wreath, kindly donated by Novelli, will be hung on our Dining Room walls to be seen by all our families and visitors to the House and Southland Family Room.

You could consider holding a Christmas fundraiser or donating as a team to raise the money. We will be decorating the House Family Room on the 1st of December and would love to see your business or family name on the wreath. If this option does not work for you but you would still like to help, please get in touch.

To purchase a wreath, click here.

Great news! Through overwhelming popular demand a second print run of ‘Christchurch – Our Underground Story’ is now here, but be quick as hundreds have already been sold through back orders. 

This award-winning ‘lift the flap’ picture book explores post-earthquake Canterbury in a very unique way. To find out more or to purchase a copy, click here

If you are interested in a large book order, a rural book order or an international book order please email

Most importantly, profits from the sales of this book go to keeping families close.


Ronald McDonald House South Island is pleased to announce Mandy Kennedy as its new Chief Executive Officer, a leader with a wealth of experience and passion to keep families close.

Board of Trustees Chairman Paul Deavoll says Mandy will replace Matthew Mark, who stepped down from the role in February, to become the new Christchurch City Missioner.

“We are excited to welcome Mandy to the Ronald McDonald House South Island (RMHSI) family. She brings with her a wealth of experience in both the charity and corporate sectors and we look forward to this new chapter for the organisation.”

Mandy comes to RMHSI from the Queenstown Trails Trust, where she has been the Chief Executive Officer of the charitable organisation for the last four years.

Her career spans across the non-profit, tourism and hospitality sectors. Before working for the Queenstown Trails Trust, Mandy was the Director of Business Development at the Hilton Queenstown Resort & Spa.

Mandy has held a variety of positions in the non-profit sector; Trustee on the Queenstown Primary School Board, Chairman of her local Scouts Group, and Trustee for the Baby Box Trust, a new organisation in the Queenstown-Lakes District to provide support for families with the arrival of new-borns.

As family and community are at the heart of Mandy’s ethos, she says the role at Ronald McDonald House is ‘a dream come true’.

“The opportunity to lead and work alongside a passionate, successful and caring team of a highly regarded charity ticks all the boxes for me.

“Every day the Ronald McDonald House team makes a significant difference to the lives of families in a very special way – I am relishing the opportunity to be a part of that.”

Mandy has moved to Christchurch with her husband David Kennedy, the former Ngai Tahu Tourism’s Southern Regional head, who is the new Lincoln Hospitality Chief Executive Officer.

The couple has a 10-year-old son Jack, who Mandy says is loving boogie boarding at Sumner beach.

To contact Mandy, call 03 377 3311 or email

Help us raise funds for our families by buying an Entertainment Membership from us. You’ll receive hundreds of valuable offers for everything you love to do, and help our fundraising at the same time! There are over $20,000 worth of offers the whole family will love! Click here to purchase your copy today.

Ronald McDonald House South Island farewells CEO Matthew Mark

Ronald McDonald House South Island CEO Matthew Mark is stepping down from the role after almost three years leading the organisation which supports hundreds of kiwi families every year.

“Since 2014, Matthew’s leadership has significantly contributed to ensuring we provide the best service to the families of children undergoing hospital treatment,” says the organisation’s Board of Trustees Chairman Paul Deavoll.

“We acknowledge his passion and unconditional commitment to the role, as well as his caring and steady leadership which is much admired by families, volunteers and staff. We wish him and his family all the best for the future.”

Mr Mark will officially stepdown at the end of March, before he begins his new role as Christchurch City Missioner.

Mr Deavoll says applications are now open to find the organisation’s new CEO.

“We are excited to find a candidate who is as passionate as our team about providing free accommodation and support to families, as well as continuing our strong relationship with donors and community supporters.”

Potential candidates can read the full job description and apply at:

For more information please contact Sally Wynn-Williams on 03 345 8759 or Sally Goldsmith on 03 345 8761