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Keeping families close

Providing access to a family-focused environment and support services for all family/whānau with a child needing health care for 17 years and counting.

 

IMPORTANT HEALTH INFORMATION: 19 March 2020

 

Ronald McDonald House and Family Rooms often accommodate outpatients receiving treatment for serious illnesses, therefore it is vitally important that all guests and their visitors must be infection free.  Many of the children staying at Ronald McDonald House have suppressed immune systems, making even a slight infection possibly very serious.

 

 

Special information regarding Novel coronavirus (2019-nCoV)

Further to updates regarding Novel coronavirus (2019-nCoV) and our management of this for the families we serve.  All parties who require access to any of our facilities will be asked the following questions:-

  • Have any of your family members coming to stay or visit at Ronald McDonald House or Ronald McDonald Family Room Southland Hospital travelled overseas in the past 14 days?
  • Have any of your family members coming to stay or visit at Ronald McDonald House or Ronald McDonald Family Room Southland Hospital had any known contact with a traveller who has travelled from overseas in the past 14 days, or has been exposed to an individual suspected of, or diagnosed with COVID-19?

Given the concern for the families supported within our programmes, if the answer to either of these questions is “yes”, the affected family / visitors will not be permitted to stay or utilise our facilities.

 

 

General Health

All persons entering Ronald McDonald House, or the Ronald McDonald Family Rooms should either:-

  • Be fully immunised (received two doses of MMR vaccine – typically given at 15 months and 4 years)
  • Had one immunisation, we recommend you contact your health professional to receive your booster(s)
  • Had previously had measles (but not recently)
  • Been born before 1969

If you have not been immunised or are not sure, you should contact your GP to test your immunity and have this confirmed prior to coming to the House or Family Room. Under no circumstances can guests enter the facilities if they have:-

 

  1. Had any exposure to a confirmed case of the following over the past 3 weeks:-
  • Chickenpox
  • Measles
  • Rubella (German measles)
  • Mumps
  • Whooping Cough
  • Head Lice
  1. Had any of the following over the past 2 days:-
  • Fever (higher than 38 degrees C)
  • Vomiting or diarrhoea
  • Flu symptoms (stiff neck, headache with a fever)
  • Cold symptoms (runny nose, cough, congestion, sore throat, watery eyes)
  • Skin rash or skin lesions that are ‘weepy’

 

People with flu-like symptoms are also not permitted to enter our facilities.

 

RMHC STORIES

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