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COVID-19 Update for the Christchurch House and Family Room, Southland Hospital

1 October 2020

With the news that Auckland is now Alert Level Two and the rest of New Zealand at Alert Level One, here is where you can find all the updated information about how this affects Ronald McDonald House South Island facilities – Ronald McDonald House South Island in Christchurch, Ronald McDonald Family Room, Christchurch Hospital and the Ronald McDonald Family Room, Southland Hospital.

Thank you for your patience and understanding as we prioritise the needs of those whānau staying with us.

This information was last updated at 1 October, 2020.

Ronald McDonald House South Island – Christchurch

  • Contact tracing must occur
  • Please keep a safe distance from people you don’t know
  • All communal areas are now open, this includes the children’s art room, teenagers room and indoor play area
  • Families are welcome to host visitors at Ronald McDonald House South Island. Visitors have ground floor access only and must sanitise their hands on arrival, use the contact tracing app plus to log-in via the SwipedOn visitor system at front desk on arrival
  • Family Dinner Programme with volunteer groups cooking will recommence from Thursday 01 October

Ronald McDonald Family Room – Christchurch Hospital

  • Now open for families to use
  • Contact tracing must still occur
  • Please keep a safe distance from people you don’t know
  • Families are encouraged to make use of PPE

Ronald McDonald Family Room – Southland Hospital

  • Contact tracing must occur
  • Please keep a safe distance from people you don’t know
  • Group volunteering is able to recommence
  • Families are encouraged to make use of PPE, which is provided by the Family Room and available in rooms and in communal areas

Please remember:

  • Keep up safe hand washing and sneezing/coughing hygiene
  • If you are not feeling well, please stay away from Ronald McDonald House South Island facilities
  • Please continue to contact trace

We truly understand this will be a challenging time for families and volunteers of Ronald McDonald House South Island – please rest assured we are doing everything we can to provide the best support that we are able. Thank you in advance for helping us to achieve this.

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